I started my business on accident almost two years ago. Since then, running my own business has undoubtedly been one of the best and most fun experiences of my life. But along with the successes, paychecks, and celebratory high fives have also come tears, doubts, and lessons learned. I now feel very grounded with where I’m at, and I have a clear vision of where I intend to go. Today, I want to look back on the past couple years and share a few lessons I’ve learned as a business owner and entrepreneur.

Your clients will only respect you as much as you respect yourself
In the beginning, I was a little timid about running my business. I was scared to raise my prices, to hold my clients accountable if they violated our written contract, and to essentially respect myself as a business owner. For that reason, I “let things slide” at times and spent a lot of time doing extra requests for clients (for free), even if it wasn’t part of our original project. Like many entrepreneurs, I didn’t know how to start a “money” conversation effectively.
Now, I realize that I was doing a disservice to myself and to my clients. By not creating a clear process and set-in-stone policies, it garnered confusion from customers and turned me into a freebie workhorse. If you want to succeed as a business owner, you must first respect yourself as a business owner. This means respecting your time, value, and expertise. Don’t waiver on the things that are important to you.
The 9-5 mindset can be damaging and limiting to a creative business.
Creative inspiration doesn’t typically come during a specific time each day. To succeed, you sometimes need to let the 9-5 mentality go, and allow yourself to work when you feel most inspired. Yes, this can lead to irregular working hours, but I also think it leads to better, less “forced” work. Generally, I aim to stick to the same working hours each day, but if I’m just not feeling inspired or motivated, I know that I need to take a break and come back to it later.
I also know that I need to eliminate the “guilt” that surrounds unmotivated feelings. Since I’m steering the whole ship, I can begin to feel guilty if I’m not inspired to work normal hours. The 9-5 mentality has been so hammered into my mind that it’s hard to accept that there are other ways (and times) of working. But when I let myself work when I’m ready, I know I produce the best work.
Money isn’t as hard to make as you might think. Motivation, though? That one can get tough.
When I quit my job to pursue web design and blogging full time, I was most worried about making enough of an income to survive. To my surprise, making the money wasn’t all that difficult. The hard part was finding motivation to work 8+ hours a day, at home, on my own time. I’ve noticed that my motivation tends to dip in and out. Some days, I’ll feel motivated to work ten hours, and others I can barely concentrate on my morning emails. I’ve found ways to get things done even when I’m unmotivated, but getting to that point took skill and time.
When in doubt, make a list of your top three priorities for the day. Then, just dive into one. The hardest part is sometimes just getting started.
Related: How to Stay Motivated When You Work for Yourself
You need to celebrate your successes.
I’ve had some notable successes in my business — from launching sites I’m excited about to the first time I made $10k in a single month. But rarely, if ever, do I celebrate those successes. More often than not, I let them pass without considering their significance or achievement.
When you don’t celebrate your successes, then they tend to just pass you by. You create new goals to replace the old ones and the cycle continues. I’ve found that it’s important to stop every once in awhile and reflect on the moments and achievements that have been important to you. Write down your goals and reward yourself when you reach them. Make it memorable. If you don’t celebrate your successes, then you have a higher chance of burning out or being left with the question of “why am I doing all of this?”
Things can get lonely.
This isn’t something I predicted, but it’s one of the most difficult aspects of running my own business for me. I’ve been lucky to connect with lots of other business owners, but have still found it hard to find people who are in the same place as I am.
Basically, even though I might know lots of people who run their own businesses, I don’t know many who have a similar level of experience as me, which I think is somewhere in the middle. The middle, I’ve found can be a very grey area. In the early stages of starting my business, it was easier to connect with other business owners because our questions, problems, and ideas were pretty similar. Now, however, many adolescent businesses like mine have a wide variety of questions and options, so it’s harder for me to find people who really “get it.”
Either way, connecting with other bloggers and business owners reminds me that I’m not alone, and it’s that connection that is so important to me.
Related: 5 Ways to Fight the Loneliness of Working From Home
The customer is not always right, but is always deserving of respect.
This is one of the most valuable things I learned, both as a business owner and as a person. You may have heard the adage that, “the customer is always right.” While this may not necessarily be true, it is true that each person is deserving of your respect and professionalism.
By now, I’ve worked with almost 150 clients. Most of them were wonderful relationships, some of which even turned into friendships. But of course, there were also some clients who were less-than-kind or disrespectful. When a client (or anyone, ever) is rude or unkind, I think the best thing to do is to treat them with respect and professionalism. There is absolutely nothing positive that can come from trying to “prove that you’re right” to an angry client. Instead, I try to understand their perspective, let them know that I hear them, and then decide on a plan of action to either solve the problem or let them down gently and professionally.
Fight the urge to want to be “right.” Instead, aim to be helpful and respectful.
Investing in your business is crucial.
As an entrepreneur, it has always been a priority for me to invest back into my business. Investing in your business allows you to continue growing. I think a lot of people carry the idea that if your business (or blog) isn’t making much financially, then it’s not worth it to put money into it until it is. This is absolutely backwards to me. If you want your blog or business to grow, then it’s important to spend a little money on things that will help you elevate your brand. You don’t need to break the bank, but investing a little more each month, or starting a savings account for big biz purchases is a great idea.
Some of the best investments I’ve made are in hiring people to help with this blog and my design studio. Hiring people isn’t cheap, but there’s no way I could grow my business without their help.
Related: How I Went From My Day Job to Full-Time Freelancer in Three Months
Think you know everything? Read a book.
After running a business for two years, I tend to do similar things each day. Whether it be designing a new website or writing a blog post, I totally get the process and feel very comfortable with what I do. Sometimes this can lead to the outrageous idea that there’s not much left to learn. Wrong! You could spend a lifetime learning new things about your industry. Now, when I start to feel like my routine is giving me that anti-growth mindset, I do something simple: I read a book. Books have an incredible depth of information and I’ve learned so much from reading business books.
Related: 3 Ways to Get Ahead as an Entrepreneur
Be genuine. Be valuable.
Last but not least — and perhaps the most important lesson of all — is to be utterly genuine and totally valuable. Even though I have a prideful streak (where I dislike sharing my shortcomings or mistakes), I’ve learned that in business (and life, really), it’s so much more meaningful to admit when you’re wrong, be kind and genuine, and try to offer a ridiculous amount of value to the people you serve.


















Bookmarking this. All sage words of advice!
Rachel | http://www.currentlyrachel.com
Woo! Glad you enjoyed it, Rachel. 🙂
I’m loving this post! I just started my business & blog 2 months ago, but I already relate to so much that you shared here. Thank you for being an inspiration to us all!
<333 You are so sweet, Kara! Thank YOU for being here.
Love this. Motivation and passion are definitely key!
Kristi | Be Loverly
Totally agree, Kristi! <3
Thanks so much for sharing, Melyssa. You’re such an inspiration to me! I’ll read this post more than once, because it’s so useful.
Ahh that’s so neat to hear, Alice. Thank you so much for being here! <3
Saving this. Super helpful tips!
Woo! Glad to hear that, Kendall. 🙂
I totally get the getting lonley part. I am fighting that right now. I am not sure how to combat this as I live in a small town. Maybe it is time to move.
The nice thing about having your own biz is that you’re usually location independent. Do it! 😉
Thanks for this useful tips!!!
Tayrina from TGAWrites
Anytime, Tayrina! 🙂
This was such an inspiring post! Running my own business is something I hope to achieve someday so this article was really interesting!
xo, Liz
http://lipstickandconfetti.com
Glad to hear that, Liz. 🙂 Thank you for reading!
Love this post! Ugh, the money conversation. I’m still so uncomfortable with that. Many of my clients want projects quoted in so many different ways (per hour, per word, per project, etc.) that I start to feel like my price points are just all over the place. I really need to sit down and figure out a better way to approach that.
Thanks for the tips!
Kat 🙂
Definitely! And the most important thing is that YOU get to call the shots in your business. So, once you figure out exactly how you want to price your services, stick to it to show them that you’re a professional and you ain’t messin’ around. 🙂
I think the loneliness is so real. Even though I work face-to-face with my students, there’s no one in my “company” to reflect or commiserate with, which can get pretty tough.
Exactly! It’s hard when you don’t have anyone who completely understands.
Ah this is the best post ever. Thanks for this. Really useful information.
Happy Summer!
xx Lane
Oh I am SO happy to hear that, Lane. Thanks for reading! 🙂
You hit so many great topics in this list, Melyssa! I’ve been learning some of these myself over the past couple years, and they really do make a huge difference. I can’t wait to keep learning and developing!
Glad you can agree, Stacia! I feel like they’re things we all go through at certain points, right!? I’m excited to keep learning, too! It’s one of the most fun things about having a biz. 🙂 <3
Totally! It’s great for the parts of my personality that are easily bored or itching for a new thing. They are constantly busy working on developing skills. 🙂
I love all of these tips. I admire you so much when it comes to business.
That is so sweet of you to say, Jessa! Thank you <33
Loving that second to last tip! I find that the more I learn, the more I also realize that there are still many more things I don’t know. -Audrey | Brunch at Audrey’s
Totally! I love that feeling. 🙂
Always love reading posts like this, helps to clue me on what I’ll be experiencing in the near future.
Monica | monica-galvan.com
Definitely! Glad you enjoyed it. 🙂
I believe in investing in my business but I do get confuse on how much I should invest in. Will definitely be looking more into this, thanks for the tip!
Prudence
http://www.prudencepetitestyle.com
Ahh that’s a great point, Prudence!
I really love the idea of just trying to be ridiculously valuable. I still struggle with what this means on my own blog, but it’s a good mindset to be in. And yes, it gets lonely!
semihealthyblog.com
It can be a tough one to answer, for sure! I think just putting 100% into everything you do is the best way to approach it. (Sometimes that’s hard though, let’s be honest!)
Great post! I always love these behind the scenes posts since I’m at the beginning of the struggle 🙂
Glad you enjoyed it, Danielle! 🙂
Lonely! Yes, it can be. Thanks for a view of the other side. It’s nice to know I’m not alone.
Glad to hear that we’re not alone, Laura! 🙂
Really beautiful advice to take to heart. I’m just at the beginning of my journey, but reading things like this always give me a boost of confidence to keep striving towards my goals to see how far I can make it. Thank you for that!
http://www.annadownsouth.com
Ahh so happy to hear that, Anna. 🙂
Fab article! Celebrating successes is something I definitely need to work on! Jess
Oh girl, you and me both! Trying to be more intentional about it though. 🙂
This is great advice! I especially loved the celebrate successes point. I need to think of this in terms of my writing… I don’t feel accomplished until a book is “finished,” but sometimes it can feel like it’s taking so long. If I celebrate the smaller successes of word count goals or specific scenes in the book that mean it’s moving along, I’d probably feel less slumps while writing, which would motivate me more. 🙂
Question, when you put together the contract for your business, did you work with a lawyer or did you put that together on your own?
That’s such a great tip for writers, Crystal. I can imagine that it doesn’t feel like an accomplishment until it’s finished, even though you’re accomplishing so much along the way.
And good question! I actually started with a template I found online (http://24ways.org/2008/contract-killer/ + http://24ways.org/examples/contract-killer/contract-sample.txt) and then made some changes to fit my business. I also had my dad look over it because he’s a lawyer, but the contract was pretty much good to go before he looked at it. I’ve also been tweaking it along the way as I learn more about my business. Hope that helps! 🙂
This was exactly what I was looking for! A contract that’s simple and that I can modify easily. I’m shocked I found this in a comment haha.
Wish I had read this back in the day when I quit my job in the corporate world to focus on my two online businesses! Being an entrepreneur is definitely an adventure and in my case, at first, I didn’t have any other people close to me that had their own business so I felt very isolated and kept wondering if all the emotions I was experiencing (many you mention in this post) were normal. Turns out they totally were! One of my businesses is helping other entrepreneurs reach their full potential and this precious information is exactly what we share with them. It’s so important to have a community to support you and like-minded people you can go to celebrate your successes and reach out to during tough times. Great post!
SO, so true. I totally know how you feel with those isolated feelings. And yours business of helping entrepreneurs find their potential sounds absolutely incredible! I haven’t heard of many people who do that as a business, but gosh, we need more of you! 🙂
I love everything about this and relate to a lot of these points as well. I have a full time job outside of my brand (HIBRID) that I wish I didn’t have to have. How do you know when the time is right to switch over?!
For me, the time was right when I was making a little money from my new venture by hustling after work (like, not enough to pay all my bills, but close) and also when I was just feeling this intuition and urge to follow my passion. Honestly, I think that last part, about following your intuition, is most important. 🙂 You produce absolutely BEAUTIFUL work (I follow your instagram) and have no doubt you could turn it into a profitable full-time business. 🙂
Gaaaahhhh, I do have all of those things, but I’m still nervous! Thank you so much for your response and kind words 🙂 I love these post’s you write!
Wow, that’s awesome! Now I am really eager to see you make this happen, because you SO can. What is holding you back?
Everything can relate to me just like when I started my blog. There are a lot of new materials to learn and go through. I spend more time on my blog than on my job, which is ok since I know being an entrepreneur isn’t easy. Hustling is the key for me to make extra income on my blog.
Definitely! Blogging is a ton of hard work, but super rewarding! Good luck in your hustle, Sam. You got this! 🙂
I love this post! I know you said you starting your business accidentally but was there anything leading up to that point that made you feel ready to start one? How did it happen accidentally? I guess I’m just trying to figure out when the best time for me is. I feel so ready right now, but something is holding me back.
Hi Keating! I started it accidentally because it wasn’t ever really my dream or in my realm of vision to start my own business. I wasn’t opposed to it, I just had never thought of it. I think the turning point for me was when I had a job at a school in Japan and the principal would always ask me to design things for the school — flyers, posters, websites, etc. At that point, I noticed bloggers selling their own design services and thought I could earn a little extra money on the side. From there things pretty much grew organically and I quit my job as a teacher when I was started to earn enough money to live off my design work. So, everything happened pretty organically and I really just went with the flow and followed things that felt right.
If you feel ready, then I would try to dig deep and decide what is holding you back. If you are working now, then it helps to start your business as a side project because you’ll feel more comfortable quitting your job if you know you have a little something to fall back on. 🙂
You’re always so helpful! 🙂 haha I’m actually not working at all right now which is part of why I feel that right now is the best time. My husband is stationed overseas until July and I’m just finishing up school. When he returns, though, we’ll most likely need that second income. I just don'[t want to be sucked into the corporate world and not have the time to build my own business and company. In our dream world, I’d run my own business from home so that when we start our own family, we wont have to send them off to daycare. I want to be able to be a mom and have a career at the same time. I know it’s a ton of work so maybe that’s what’s holding me back? Maybe it’s the fear of failure? I’m not sure. But I do know that I already work my butt off, I love what I’m doing, and I know that now is the time. I just need to get myself to really go for it haha
I completely understand the fear behind jumping in, not really knowing what will happen. If it’s a goal of yours though, seems like now is the perfect time to give it your all! Think of it this way, time will pass whether you go for it with your business or not. Might as well make this season in your life a time where you hustle really hard on your dream. The worst that can happen is it doesn’t work out, you learn from your mistakes, and you try again! 🙂 you totally got this, Keating, I am rooting for you!!
I just discovered you; this being my first article. I love that you have a ton of content that is self-referenced. Do you have any advice for new business owners who are struggling to get their first client? I’m not a blogger however my service is tech related & specifically targets a market segment ruled by the old boys club. My service is a game changer that’s hard for the decision makers in these large organizations to understand. The strength of my business promise/pitch has the potential to make existing departments a lot leaner which steps on middle-management toes; who unfortunately are being consulted for their opinion on my service. I think your feeling of loneliness & no one experiencing what you go through is true for my situation. Please help if you can, I would be extremely grateful, in fact, we can discuss further I’m not here to make you work for free.
Hi Josephine! I actually wrote a post with my 15 best tips for getting more clients. I think it would be perfect for you. 🙂 https://melyssagriffin.com/get-more-clients/
I just love your posts! Girl Crush! One thing from having my business, I have learned that striving to be too organized can hurt you. I have wasted time making sure things were perfect and when looking back on it. . . I could have been making money sooner if I would have just dug in and focused on the money makers first!
Thank you for your sweet words, Daria! 🙂 and I completely agree! Those little things take up so much time and don’t always benefit us in the long run. Thank you for sharing!
Thank you so much for sharing this inspiring story!! I too was a teacher, last year actually. I taught kindergarten for a year and I did not like it AT ALL. I definitely like web design and blogging way more! ;D it’s a lot of learning and work but it’s the kind of stress that keeps me going, not that makes me want to give up. I always love reading other people’s business and blogging stories-it’s so good to feel like I’m not alone in the blogging world!
Thank you Lily! It is really great when you recognize just how much support there is in the blogging world!
Lily, I am so glad this is inspiring you! It is great when you know that you aren’t alone in the blogosphere. You have so much support 🙂
Hi Melyssa! Great article. I was looking over it and thinking of things I have learned in 10 years of business. I agree with all of yours for sure! I would say one that I would add is the importance of being consistent. No matter what you do, it’s so essential to being there every single day. Showing up and staying in creative action. That has been a big one for me. Another thing is making sure you share the real you (which I guess ties into the last one you mentioned). Anyways, I think there’s always something new to learn. Each day there’s room for growth! 🙂
Wow. Thank you for your very insightful comment, Fabi! I definitely agree that being consistent and being authentic are two of the most important things an online business owner needs to be if they want to succeed!